Website notice

Privacy

Effective August 1, 2026

Purpose and scope

This notice describes the limited information handling associated with chadrobinson.ca. The website is intended for professional and business enquiries. It is not a retail mortgage application portal and should not be used to transmit identity documents, banking credentials, tax records or other sensitive personal information.

Information collected by the website

The current website does not use an online enquiry form, advertising trackers or analytics cookies. Like most hosted websites, the hosting and security infrastructure may automatically process technical information such as an IP address, browser type, requested pages, timestamps and security events in server logs. This information is used to deliver, maintain and protect the website.

Email enquiries

If you choose to email, the information you provide is used to review and respond to your enquiry, determine whether there may be an appropriate basis for further discussion, maintain business records and satisfy legal or regulatory obligations. Email is not a secure channel for highly sensitive information.

Mortgage-related information

If an enquiry develops into mortgage brokerage or mortgage administration activity, the applicable privacy notices, consents, identity-verification procedures and recordkeeping requirements of Align Mortgage Corporation will govern that activity.

Disclosure and service providers

Information may be processed by service providers supporting website hosting, security and email. It may also be disclosed where required by law, regulation, court order or a lawful request from a regulator or law-enforcement authority. Transaction information is not shared with a prospective lender or other counterparty without an appropriate basis and authorization.

Retention and safeguards

Business communications and related records are retained only for as long as reasonably required for the identified purpose and any applicable legal, regulatory, professional or dispute-management requirement. Reasonable administrative, technical and physical safeguards are used, but no internet or email transmission can be guaranteed to be completely secure.

Your questions and choices

You may ask about access to or correction of personal information associated with your enquiry, subject to legal and regulatory exceptions. You may also ask that preliminary materials not be retained where no continuing legal, regulatory or business purpose applies.

Contact

Privacy questions about this website may be sent to chad@chadrobinson.ca. Please do not include sensitive personal information in the initial email.